Attendance Policy

Our goal as a program is to have a flexible work schedule for you to work around your life.

We can't guarantee a set number of hours per week, but you are allowed to book up to 36 hours per week (depending on site location). We post every gig on the app as first come first serve.

Gigs are posted up to 5-7 days in advance.

We give you the opportunity to cancel your gigs, so we expect you to show up if you do not cancel your gig by 2pm the day before.

AUTOMATED TEXTS

If you receive an auto text from us which states that we did not see punches in the timeclock for your gig, it is your responsibility to text us back right away if you are present onsite.

If you do not text us back and correct the error, we will assume you are not present and you will not be paid for the gig.

LATE POLICY

If you are going to be more than 5 minutes late, you should request a replacement for your gig.

Since each gig is only a few hours, we ask that you are clocked in and at your work station at the start of your shift. You may clock in 5 minutes early.

CANCELLATION POLICY

If you are going to cancel, we ask that you cancel by 2pm the day before your gig by requesting a replacement.

To Cancel the gig, click on the gig scheduled in the app then request replacement.

If an emergency happens and you need to cancel after 2pm please request a replacement and provide a reason of why you are canceling or late in the comment box in Voila. You do not need to text us, just put your comment in the box when you request a replacement

If your gig is cancelled due to weather, the gig will not be paid.

Repeat attendance issues will result in deactivation.

Multiple late cancels in a short period of time will result in your account being suspended.

  • Warning for 1 late cancel

  • Deactivation for 3 late cancels

Multiple times of not reporting to your shift with you not canceling your shift will result in your account being suspended.

  • Warning for 1 no show for a scheduled gig

  • Deactivation for 2 no shows for scheduled gigs

7 Consecutive Days Rule

  • If you work more than 6 consecutive day in row. Your account will get suspended for 14 days.

  • If your account is suspended twice, it will result in account deactivation.